INTRODUCTION

Lynas Clinical Safety Limited (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This privacy policy outlines how we collect, use, store, and protect personal data in compliance with the UK General Data Protection Regulation (GDPR) and other relevant laws.

1. WHAT DATA WE COLLECT

We may collect the following personal data:

  • Clients and Staff: Name, contact details, job title, organisation name.

  • Patients (via client organisations): Limited information such as a reference number, age, gender, and advice provided, in line with our service agreements.

  • Website Users: IP address, browser type, and basic analytics data via cookies.

We do not collect more information than is necessary for the purpose of delivering our services.

2. HOW WE USE YOUR DATA

We use personal data to:

  • Deliver clinical advice services.

  • Maintain records for clinical governance, training, and audit purposes.

  • Communicate with clients, staff, and partners.

  • Fulfil legal and regulatory obligations.

We only process data based on lawful grounds, such as contract fulfilment, consent, or legitimate interest.

3. SHARING YOUR DATA

We may share data with:

  • Client organisations for the integration of clinical advice into their records.

  • Regulatory bodies if legally required.

  • Trusted third-party service providers (e.g., secure cloud storage), ensuring they meet our strict data protection standards.

We do not sell or share data for marketing purposes.

4. DATA SECURITY

We use robust measures to protect your data, including encryption, twofactor authentication, and access controls. Patient-identifiable data is stored securely on GDPR-compliant platforms and only accessed by authorised personnel.

5. DATA RETENTION

We retain personal data only as long as necessary:

  • Patient-related data: Retained for one year before integration into client records.

  • Incident and audit records: Retained for ten years.

  • Business-related data: Retained in line with our data retention policy.

6. YOUR RIGHTS

You have the right to:

  • Access your data

  • Request corrections or deletions.

  • Object to processing or restrict its use.

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO).

To exercise your rights, contact us at info@lynasclinical.co.uk.

7. CONTACT US

For questions about this privacy policy or how we handle personal data, please contact:

Lynas Clinical Safety Limited

Unit 42, Gerrard’s Park, St. Helens, WA10 1FZ

Email: info@lynasclinical.co.uk